*BREAKING* Fix For iOS 6 WiFi Problems Discovered (Video)

173 days ago by 119

** Update 10.29.12 **  I’ve been covering the iOS 6 WiFi problem from day 1 (actually from the first hour iOS 6 was released) – I don’t profess to know everything, but I’ve found (and a lot of the readers that have communicated with me have also found) that more than likely one of the fixes I’ve written about below will resolve your WiFi connectivity issue.  If not, then it’s possible your WiFi problem is outside the scope of iOS 6.

Updated Video for today: October 12th, 2012

I wanted to get this info out just as quickly as I could.

Make sure you come back as I write more articles that go deeper into the iOS 6 wifi issues, but for now I want to get this fix out to you so you can implement it and get back online with your iOS 6 iPhone or iPad.

Fix for iOS 6 WiFi Problems on your iPhone and iPad

If you’ve been having problems with WiFi connectivity after updating your iPhone or iPad to iOS 6, or if you’re having problems connecting to WiFi with your new iPhone 5, below is a confirmed fix that has, so far, worked 100% of the time.

SEE ALSO:  Other methods that have worked (not 100% of the time though)

  1. Clearing Safari app cache
  2. Resetting wireless router
  3. 2 Step fix / process
  4. Fix iOS 6 WiFi at work or office building
  5. Set proxy to Auto

I want to quickly thank Brian Young, IT Director at Living Hope Baptist Church in Bowling Green, Kentucky for calling me and explaining what he’s been doing to test, research, and ultimate uncover a fix to iOS 6 wifi connectivity problems.

But for right now, let me get to the fix.  Keep checking back here at Tablet Crunch if you are geek and want to learn more about the inner workings of the iOS 6 WiFi connectivity problems, why you were having problems, and the bigger picture behind the fix – I’ll be covering all of that in later articles.  But for now… here’s the fix that you can implement to fix your iOS 6 WiFi problems.

1)  Update the firmware of your wireless router

If you are having problems connecting to WiFi after upgrading to iOS 6, you MUST update the firmware on your wireless router to an update that has been released within the last 10 months – or basically just the latest firmware update to your wireless router.

2)  Reboot your wireless router

Once you’re updated your wireless router to the latest firmware, go ahead and reboot it.  Maybe not a necessary step, but it won’t hurt.

3)  Reboot your iPhone or iPad

Again, this may not be necessary, but it won’t hurt.

Once you’ve updated your wireless router to the latest firmware, you will be able to connect.

Here’s a quick video I put together as well

Stay tuned to Tablet Crunch as I write more about the details behind the iOS 6 WiFi problem.

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  • Slam

    This is a joke right? Upgrade your routers firmware?? Mine is up to date and has been since buying my iphone. What miraculous fix does this “upgrade” provide?

    • noelc

      nope, not working…..

      • http://TabletCrunch.com/ Tablet Crunch

        so what did you do? did you update your wireless router to firmware that now supports IPv6? If so, did you reboot your wireless router? If so, did you then reset the network settings on your iPhone or iPad?

        All do respect, but some feedback as to what you’ve done, haven’t done, are doing, aren’t doing, etc… helps me in helping you.

        And for everyone reading this, here’s a video that just came to mind that I feel is VERY appropriate at this point:

    • http://TabletCrunch.com/ Tablet Crunch

      Yes, but you need to ensure the update to your wireless router is recent enough to facility your router to push IPv6.

      After updating your wireless router with the latest update so that it’s now capable of IPv6, then reboot your wireless router and perhaps even reset network settings on your iPhone or iPad.

      Have you noticed these problems DO NOT exist on iPhone 3GS’s or iPhone 4? That’s because the IPv6 protocol with iOS 6 only affects iPhone 4s, iPhone 5, iPad 2, and iPad 3.

      I would say that 18 out of 18 iOS 6 devices that we’ve seen connect perfectly after having problems is a definitive testing group.

      • http://www.jasonn.com Jason A. Nunnelley

        1) The internet is NOT IPV6. it’s IPV4 and local networking protocols for TCP/IP hasn’t changed since … well since the 70s.
        2) What good is a public wifi connection feature if it fails to connect to devices I don’t control? None. Why would you design a phone wifi connection to refuse connections to MOST wifi routers?

        So I walk into the local coffee shop and ask them to find the firmware update (which is often simply not available) to fix their router for iOS failing to connect to routers Macbooks connect to just fine.

        Really, not a fix. It may help for home wifi, but this is a huge fail. It’s a workaround because Apple put out a crap TCP/IP/Wifi stack. Stupid Apple. Really stupid.

      • ralph

        You must have picked the 18 devices and just used them for your test group because they worked. What about the several users that have already commented that none of this has worked for them ? While we all appreciate your desire to try to help, get real, this is not a 100% fix, and the users on this blog prove it. While this may be a good home wifi remedy, it’s not a fix for going to Starbucks because they’re not even remotely thinking of updating their routers just so iphones can hook up to them. So, if a user can connect at home, but not at Starbucks, is this still 100% ?

  • Spanishcop

    I unfortunately I have not been able to get mine to work. I have a Netgear N600 WNDR3400 V2 Dual Band 2.4ghz and 5ghz and I have updated my router to the latest firmware. This is while troubleshooting my first iPhone 5. My 2nd iPhone 5 has even more issues still including my WPA2/AES connections failing and very poor reception. My iPad 3 which is also IOS6 updated is working but has very slow speeds for downloads and uploads. My daughters ipad 2 still on 5.1.1 working fine with great speeds, wife’s iphone 4 on 5.1.1 also working fine with great speeds. My xbox and ps3 still working just fine. It’s obvious that IOS6 has some issues, but I still believe there are hardware issues out there as well including WIFI. So this may work for some, but I have not had any luck. I also troubleshot this with a senior advisor at Apple just yesterday night. I’m wondering why so many people have reported success connecting to WPA2/AES Wifi connections with just replacing their iphone 5. Some still can’t as myself. Also when I spoke with rep today at the Apple store I was advised that it was a firmware issue with Apple in which different iphone 5′s have different firmwares based on when they were flashed and that this is the problem. When I posted this on the blogs.. My 2 defective units were 1.00.16 firmware versions for my iphone 5. Several people posted that they had issues with that firmware as well… and then I got responses from WORKING iphone 5′s that were replaced and have the same firmware. Honestly, I don’t think anyone has figured this out yet.

    • http://TabletCrunch.com/ Tablet Crunch

      A couple of questions:

      1) is the update you made on your wireless router one that was within the last 10 months?

      2) after updating your wireless router did your reboot your router, and perhaps do a network reset on your iPhone and iPad.

  • Stacy Miller

    I have no problem connecting to my wifi at home, it is the public wifi access at my work. When I try to connect, the pop up page that I ususally agree to the terms of use just brings up a page that says ‘server error’ at the top of the page and the page says “The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable. SOMETIMES, I can get the correct page to come on in safari if I mess with it long enough. I have it on auto login, I have tried to “renew the lease”. It just doesn’t want to work like it did before and it is SOOO frustrating!!

    • http://TabletCrunch.com/ Tablet Crunch

      Where you work needs to update their wireless routers to the latest firmware so they are compatible with IPv6. They are more than likely old, only capable of IPv4, and thus won’t allow your iPhone 4s, iPhone 5, iPad 2, iPad 3, and iPhone 5 that are running iOS 6 to connect.

      Again, your wireless routers need to be updated so they are compatible with IPv6.

      Basically, just update your wireless routers to a firmware update that’s no more than 10 months old.

      • Phill W

        Well this IPv6 idea does not make any sense. My wife and I BOTH upgraded at virtually the same time out 4S phones to iOs6 and her phone connects to WiFi with no issue and mine is greyed out. I have confirmed 100% that our router DOES NOT support IPv6 . . . . THEREFORE upgrading the router is NOT the answer

        • http://TabletCrunch.com/ Tablet Crunch

          if you haven’t upgraded your router to support IPv6, then how do you know that isn’t the fix?

  • john straub

    This has got to be a joke. You don’t think think this is the first thing people that know what they are doing already tried ?

    • http://TabletCrunch.com/ Tablet Crunch

      if you’ve updated the firmware on your wireless router, and it was updated with a firmware release that’s less than 10 months old AND you wireless router now supports IPv6 then you maybe you need to reset the network settings on your iPhone or iPad to clear out the old settings.

      There’s no question that updating the wireless routers to the latest firmware (and by latest I mean in that your wireless router now supports IPv6 works – we’ve seen it now on 28 wireless routers with 18 different iOS 6 devices.

      Do you know how to check if your wireless router is updated to where it supports IPv6?

      IPv6 is the protocol that iPhone 4s, iPhone 5, iPad 2, and iPad 3 use after being updated to iOS 6 to send the authentication packet to Apple to confirm your device before connecting to the network.

      If your wireless router only supports IPv4, then it creates a conflict > Apple cannot authenticate your device > you will not connect to the wireless network

      28 wireless routers and 18 iOS 6 devices now working perfectly is a pretty definitive testing pool

      • Jay

        2 things – 1) The latest update for my router’s firmware is May 2011. What now? 2) I have an iPhone 4 and my wifi stopped working after IOS 6. Apple replaced my phone (and updated it to IOS 6) but it still doesn’t work. My wife’s 3GS works fine. But you say it doesn’t affect the iPhone 4?

        • http://TabletCrunch.com/ Tablet Crunch

          If your wireless router’s latest update is May 2011, then you more than likely have a router that is (and I hate to say this) not compatible with even the iPhone 4 running iOS 6. And I believe you are experiencing what Apple is really, through iOS 6, doing here and that is forcing the world to upgrade their technology to IPv6.

          Not sure if you are familiar what I mean by IPv6 or not, but stay tuned here at Tablet Crunch because I’m about to explain everything that’s going on here with this iOS 6 / wifi business, what’s really at play here with it all, and what Apple is ultimately doing by forcing wireless routers to push IPv6 in order for iOS 6 on the iPhone 4s, iPhone 5, iPad 2, and iPad 3 to connect to wireless networks.

          it’s all UNBELIEVABLE and I can’t wait to get writing and laying this all out!!!! SO many (actually almost everybody) doesn’t understand what’s really happening here and nobody realizes how Apple is really forcing the world to do 2 things:

          1) upgrade to the latest protocol in wireless technology

          and

          2) more importantly for Apple, they are setting the stage for to sell not just hundreds of millions of iPhone and iPad devices, but hundreds of billions of devices!

          Again… stay tuned here to Tablet Crunch my friend because I’m about break this thing WIDE OPEN!!!!

          But back to your issue here (sorry… I was just getting too excited) yes, iPhone 3GS and iPhone 4 have basically the same network card and both will work fine (which means transmitting data packets to Apple servers and authenticating devices which is what Apple requires before any of their iDevices connect to a wifi network) with older IPv4 routers. It’s only iPhone 4s, iPhone 5, iPad 2, and iPad 3 that require IPv6 wireless routers to authenticate with Apple and allows your iPhone or iPad to connect to the wireless network.

          So if your iPhone 4, which is running iOS 6, is not able to connect to a wireless router where the latest firmware update is May 2011, but your iPhone 3GS is able to connect, then again, I’m going to simply suggest you purchase a new wireless router.

          But when you do purchase your new wireless router (you can get a Cisco router for something like $25 at Walmart), and you hook it up, watch as all of your iOS 6 devices connect flawlessly.

          Bu

      • http://www.facebook.com/chris.mundale Chris Mundale

        For many of us, wifi worked just fine for several days or even weeks after the update, then just died. Option greyed out on settings, so you can’t even turn it on. And, despite the fact that hundreds or thousands have that problem (the current thread at Apple Support Communities is over 2000 posts long), clearly thousands of others AREN’T having the problem. As I’ve noted before, we have 2 iPhone 4Ss…one connects and one doesn’t. Clearly, there’s more going on than router updating!

    • http://TabletCrunch.com/ Tablet Crunch

      (let me respond to you the same way I did to the person above who so appropriately goes by the name “duh”) let me ask you, have you researched and followed data packets for the last 2 weeks as iOS 6 devices were attempting to access your network but instead of authenticating with Apple these data packets were failing and dropping into a bit bucket where you noticed that for all iPhone and iPad devices, there was nothing but IPv6 packets that were failing >> and at this point you realized that the reason for these failures is because iOS 6 on the iPhone 4s, iPhone 5, iPad 2, and iPad 3 requires IPv6 data packets in order to authenticate with Apple, but since your wireless routers weren’t capable of IPv6, the iPhone 4s, iPhone 5, iPad 2, and iPad 3 would never be able to authenticate with Apple and thus they would never connect to the wireless network and this was the reason for the failure >> and then you upgraded all 28 of your wireless routers within your network to the latest firmware so the routers were IPv6 capable and then suddenly all 18 iOS 6 devices connected instantly without a glitch and then later in the day as you had a conference on your campus where there were hundreds of iOS 6 devices snatching up IP’s from within your network you were tracking this data live and observed that – now that you upgraded all 28 of your wireless routers to the latest firmware and are now IPv6 capable – every single iOS 6 device connected instantly to the wireless network?
      Oh wait… no you didn’t. All you did was reply to my post with “this has got to be a joke?” And even worse, you’re assuming that the average iPhone or iPad user would instinctively think to upgrade the firmware as the first step to troubleshooting their device not connecting to wifi…. really?

  • Prickly

    They are selling Crack in Bowling Green Baptist Church.

  • ceit

    I have no ability to change the router at work it takes about 3 months to get anything threw IT

    • http://TabletCrunch.com/ Tablet Crunch

      Then where ever it is that you work will continue to be plagued with WiFi connectivity problems. You (and where you work) will upgrade your routers to run IPv6 protocol or you won’t connect via WiFi.

      And the 3 month thing… that might change when they finally realize that nothing else will work except IPv6 enabled wireless routers.

      You don’t have to do anything to your iOS 6 devices… accept maybe reboot them once your upgrade your wireless routers to IPv6 compatibility.

  • Frustrated iPhone 5 Customer

    This is NOT a 100% fix. I can’t connect to any wi-fi routers, whether I know the password or whether it is a public wifi (like Starbucks). So how do you suggest a fix for that? How can I expect every place in the city to upgrade their firmware for me? This problem needs to be addressed by APPLE. Period. And before you say I’ve not tried everything, just know that I am on my 3rd replacement phone and I have tried everything within my power to get each phone to work. My “case” has been elevated to the engineers at Apple because nothing, including your “100% fix” works.

    • http://TabletCrunch.com/ Tablet Crunch

      You can replace your iPhone a thousands times, but that will never change the fact that unless your iOS 6 enabled device authenticates with Apple servers via IPv6, it will never connect to to your WiFi network… period!

      Apple employees won’t tell you this because a) they were told not to, or b) they just have no clue what’s going on here behind the scenes.

      But your comment is a reflection of Apple’s ultimate objective here in the United States – to get every wireless router upgraded to the IPv6 protocol.

      So yes, you have to expect every wireless router in your city to either upgrade their firmware or purchase new routers that are IPv6 compatible.

      Because if they don’t (and if you don’t) then your iOS 6 device (except for iPhone 3GS and iPhone 4) will never connect properly to WiFi.

      With iOS 6, Apple is forcing the United States to catch up to the rest of the world that’s running on IPv6. And they are creating an environment for not just hundreds of millions if iPhone and iPad devices to run on data, but hundreds of BILLIONS!

      It’s either IPv6 for you and your city…. or there’s no WiFi connectivity on your iOS 6 device. It’s that simple my friend!

      • Frustrated iPhone 5 customer

        You have a very odd view of this situation. Your scenario of the world adapting to Apple is crazy, in my opinion. But you are entitled to your opinion, as am I, and I will tell you this much … I WILL NOT bend over for Apple and neither will alot of people. MANY people have replaced their phones and had success, in fact, it is happening more often than one week ago. I will be one of those people because I will not stop until my phone works the way my 4 and 4s did, which was flawlessly. You don’t downgrade in this situation, you UPgrade. It is THAT simple, my friend!

        • Frustrated iPhone 5 customer

          Let me be more specific … you don’t go BACKWARDS when you get an update. An “update” by definition is to revise, renew or renovate. It does not mean become unstable, cease to function or force the world to adapt at whim. That’s all I’m saying.

      • http://www.facebook.com/chris.mundale Chris Mundale

        I wish it was that simple. My wife’s phone has wifi greyed out as an option. Can’t even look for networks. My EXACT SAME MODEL phone connects to our wifi just fine (well, not that great, but that’s iPhone for ya). How can this possibly be a “router issue”?

      • john

        This is total nonsense. My router has been IPv6 capable since before I got my iPhone 5…and guess what…iPhone 5 still won’t connect to the network.

      • Douche Hunter

        As much as i like what ur posting as it is is true i honestly think that u r being a complete A$$!! so just stop harasssing other people and FU** OFF the internet bro!! y dont u pay for all the router upgrades??? not everyone can afford hefty ipv6 routers and the demand is too much supply would run out!!( and yes i still think ur the biggest jerk jerky face in the whole wide world,,,try upgrading ur attitude and behaviour with people before upgrading ur technology,,,,shame to see educated people are so very very arrogant.)instead of helping ur making everyone angry!!! if i could i would bitchslap u back to snobsville!!!

      • iPhone user 1

        Your device does not need to connect with apple’s servers to connect to your own gateway at home. Ipv6 protocol is not even used in most networks anyway. This is clearly a ios6 bug. If you can get the phone to remember the network by letting it detect the network on its own via notification, then it will stay connected to your home network

  • RLO

    That was the first thing I did when I started experiencing the problems after upgrading my ipad 3 to IOS 6, but unfortunately it did not help. My router SMCWBR14S-N4 doesn’t have a firmware update moe recent than Dec 2009 and when talking to Apple Support yesterday, they seemed to indicate that this router was too old to work with IOS 6.

    • http://TabletCrunch.com/ Tablet Crunch

      what “they seemed to indicate” is 100% correct. All iOS 6 devices (accept iPhone 3GS and iPhone 4) will connect via IPv6 protocol or it won’t connect via WiFi – period. The only way you get a wireless router to be IPv6 compatible is to either upgrade the one you have, or go buy a new one.

      Apple, through iOS 6, is forcing the United States to catch up with the rest of the world that’s running on IPv6.

      They are also setting the stage, through IPv6, for not just hundreds of millions of iPhone and iPad devices to be purchased, but hundreds of BILLIONS!

  • Duh

    this makes as much sense as changing your wep key to your latest fortune cooke lucky numbers…

    • http://TabletCrunch.com/ Tablet Crunch

      really? let me ask you, have you researched and followed data packets for the last 2 weeks as iOS 6 devices were attempting to access your network but instead of authenticating with Apple these data packets were failing and dropping into a bit bucket where you noticed that for all iPhone and iPad devices, there was nothing but IPv6 packets that were failing >> and at this point you realized that the reason for these failures is because iOS 6 on the iPhone 4s, iPhone 5, iPad 2, and iPad 3 requires IPv6 data packets in order to authenticate with Apple, but since your wireless routers weren’t capable of IPv6, the iPhone 4s, iPhone 5, iPad 2, and iPad 3 would never be able to authenticate with Apple and thus they would never connect to the wireless network and this was the reason for the failure >> and then you upgraded all 28 of your wireless routers within your network to the latest firmware so the routers were IPv6 capable and then suddenly all 18 iOS 6 devices connected instantly without a glitch and then later in the day as you had a conference on your campus where there were hundreds of iOS 6 devices snatching up IP’s from within your network you were tracking this data live and observed that – now that you upgraded all 28 of your wireless routers to the latest firmware and are now IPv6 capable – every single iOS 6 device connected instantly to the wireless network?

      Oh wait… no you didn’t. All you did was reply to my post with “duh”

  • calvin

    NO ONE should have to update ANYTHING on their damned routers to resolve an iOS connectivity problem. If you connected with no problem with 5.1.1, you should be able to connect with ios 6. This is an Apple issue. I refuse to mess with my router to accomodate an Apple product. This is not a fix. The fix will come from Apple in their software.

    • http://twitter.com/Bryen2012 Brandon yen

      You are so right we shouldn’t have to update any router since they were working fine on 5.1.1

    • http://twitter.com/Bryen2012 Brandon yen

      My first Iphone 5 , I went to some store and mall to test the wifi connection to make sure it is not my home wifi that was having problem. But some place works with my phone some doesn’t , then I got the second Iphone 5 it does the same thing too. The signal is weak and kept dropping on me. So what is going on here, Apple ?

      • http://TabletCrunch.com/ Tablet Crunch

        I’ve said it a thousands times already…. but what’s going on here is Apple is forcing you – and everyone else in the United States – to upgrade to IPv6 protocol. You’ll either upgrade your wireless router so that it can connect with IPv6 protocol, or your iOS 6 device will not connect to WiFi – period.

        IPv6 protocol is now required for the authentication token to go from your device to Apple’s servers – which is required for your device to be verified by Apple that it’s a true Apple product > which is required for your device to connect to any WiFi network.

        No IPv6 protocol > no authentication token > no connection to WiFi.

        Hope that breaks it down it for you!

        • http://www.facebook.com/chris.mundale Chris Mundale

          Except that ONE of my phones does connect and one doesn’t. Period. So, we’re just suggesting you’re being a bit simplistic in your response.

        • DOuche pooper

          ur paranoid and ur an idiot!! why do you imply that apple is forcing it upon us??? i am dead 100% sure that apple has a fix coming in 6.1…you people just wait and watch….there is no ipv6 trouble its all bull crap tablet crunch is trying to brainwash us all and mindFUK us……why u so paranoid man?? UMAD??? did you fell from stairs when you was young?? your ifiotic smile indicates that you dont care about anything but implanting your own stupid ideas on all of us!!! you dont rule the world okay?? so STOP BULLSHITTING U IDIOT!!!
          and yeah remember when 6.1 gets released and everyones updated their devices and all happy and jolly with their devices getting full speeds from app store downloads …its gonna be MY SHITT ON YOUR FACE you remmember that…i am coming for you just wait and watch douchebag ignorant BASTARDO!!! plain brown wet shit on yer face nigga!!

        • Jimmy chunga

          It does. And the breakdown = Samsung. Thanks for playing fanboy.

    • http://www.facebook.com/don.slack.71 Don Slack

      I agree 100%

      • http://TabletCrunch.com/ Tablet Crunch

        all do respect, but it doesn’t matter if you agree 100%. You’ll either upgrade your wireless routers to IPv6 compatible firmware, or you won’t connect via WiFi. Apple, through iOS 6, is forcing the United States to catch up with the rest of the world that’s running on IPv6.

    • http://TabletCrunch.com/ Tablet Crunch

      This fix will come from Apple by Apple forcing all wireless router manufacturers to upgrade their firmware to IPv6. So you can wait for that to happen, of your can update your wireless router yourself, or go buy a new one.

      Bottom line: Apple is forcing iOS 6 devices (accept iPhone 3GS and iPhone 4) to connect via IPv6. You’ll either connect via IPv6, or the authentication token from your device will never make it to Apple’s servers and thus your iPhone 4s, iPhone 5, iPad 2, and iPad 3 will never connect to your WiFi network.

      With iOS 6, Apple is basically forcing the United States to catch up with the rest of the world running on IPv6…. period. You’ll either upgrade your routers or you won’t connect to WiFi.

      • toby

        Oh, pleeezzz… Apple is going to force all wireless router manufs to upgrade their firmware ??? I’m sure that Cisco (aka Linksys) is going to pay their engineers $$$$$$$$$ to get on that right away just so their routers work with iphones. Granted, they’ll probably roll it out in NEW products slowly but surely, but they ain’t jumpin’ thru hoops for iphones, hardly !

      • Douche pisser

        iphones on 6.0.2 are connecting to wifi and giving full blasting blazing speed in safari and youtube streaming and facetime and skype…the issue is in app store downloads only stop publishing senseless foolish ideas you are getting on my nerves!!!!!

  • http://twitter.com/Bryen2012 Brandon yen

    I got a replacement on the second Iphone 5 I still have problem connecting to home wifi. The wifi connection kept dropping on me and signal is weak too. All the other devices are working fine, like iphone 4, 4s , iPad 2 . How do I fix the wifi connection , anybody ?

    • http://TabletCrunch.com/ Tablet Crunch

      You can replace your iPhone 5 a thousands times if you like, but as long as you continue to attempt to connect to any WiFi network that’s not IPv6 compatible, you will continue to have problems. The answer is upgrading your firmware on your wireless router or buying a new wireless router that’s IPv6 compatible – period…

    • sbailey4

      Try changing your wifi encryption to WPA2/TKIP if its on WPA2/AES. Lots of users have had success by doing this. The answer is not replacing your router unless you have an extremely old router or a defective one. While the MOD is convinced that its an IPv6 mandate I seriously doubt it is. LOTS of folks are having no issues at all that do not have IPv6 routers or ISP’s available. I suspect we will see an update soon from Apple to resolve this issue for all.

  • http://www.facebook.com/don.slack.71 Don Slack

    I’ve tried all the tweaks on my Ipod Touch 4G. Nothing helped. I can’t/don’t want to try to update my router. I have fiber cable through DirecTV and I’m not going to touch their box.

    • http://TabletCrunch.com/ Tablet Crunch

      Hi Don – unfortunately if you are not willing to upgrade your WiFi to an IPv6 protocol, you are not going to be connecting your iOS 6 device to your WiFi network. Apple, through iOS 6, is forcing IPv6… period. Upgrade, or don’t ever connect – it’s the choice Apple has forced upon you.

  • Mike

    Here’s what workedfor my hit and miss wifi connectivity on the iPhone 5: BTW, thus was upon the direction of an Apple tech support guy: go to your settings and hit Reset Network connections under “Reset”. The iPhone will automatically reboot itself during this process. Next find your home or other network and re-input your network password. That’s it. Fixed my crappy connection….pretty much, ie from about 20-30% of the time connectivity to near 95% connectivity. I suppose the 5% left will involve the above suggestion to update the router firmware. This guys, again is NOT an iPhone hardware issue. It’s a software issue. Good luck!

    • http://TabletCrunch.com/ Tablet Crunch

      hi Mike – thank you for agreeing with me (I think anyway…) – the issue ultimately is that Apple iOS 6 is forcing all wireless networks to upgrade to IPv6 – bottom line… and if you are trying to connect to a wifi network that’s running IPv4 (which most are in the United States even though the U.S. government mandated IPv6 back in January 2012) then you will continue to have no connection, or at best connectivity problems with all iOS 6 devices accept the iPhone 3GS and iPhone 4.

      • sbailey4

        Hi again, as stated in previous port i doubt this is the issue but here is a link to test IPv6 connectivity is anyone is interestedhttp://test-ipv6.com/. Of course mine fails from the computer but I have no issue with wifi on my 2 iPhone 4s’s.

        • http://TabletCrunch.com/ Tablet Crunch

          just added a new video from today – would like your thoughts…

  • Eric Burger

    If you are right, this defies networking. Thing #1: the likelihood of Apple using IPv6 to authenticate is about 0%. Why? Even if your router does IPv6, the penetration of IPv6 service in the United States is almost imperceptable. As far as I know, if you are are consumer subscriber, there are maybe a handful of cities that are trialing IPv6. I.e., even if you wanted to use it, you cannot get it.

    Interesting issue on the iPad side: if IPv6 is supported, where are the IPv6 parameters in the WiFi / Networks control panel? It’s all IPv4.

    Maybe there is a bug and the iPad looks for DHCP6, and if it doesn’t find it, it barfs. I’d believe that. I’d also assert that is 100% an Apple bug, not a router bug.

    BTW, I am a major proponent of IPv6. I suppose this ‘feature’ on Apple’s part may be an effective way to get everyone to upgrade their infrastructure to IPv6. However, it means I should dump my Apple stock and buy Cisco stock…

    • http://TabletCrunch.com/ Tablet Crunch

      I would keep your Apple stock because:

      1) The U.S. government mandated IPv6 protocol in January 2012. And so it’s now at the expense of the manufacturer to produce IPv6 enabled routers.

      2) Apple, through the IPv6 protocol, is setting the stage to not just sell hundreds of millions of iPhone and iPad devices, but hundreds of billions. So my friend, IPv6 may just be the ticket for Apple stock to double or triple when all of a sudden there are BILLIONS of iPhone’s and iPad’s running around this planet – and even out is space (ohh… just had an idea for a satellite app!!!!)

      • sbailey4

        Or it can plummet since those billions of devices cannot use WIFI unless corporations and end users upgrade all their network infrastructure at a huge expense while all the other devices (android) have no issue. Also its not just the routers, if your ISP doesnt support IPv6 as of yet now what?

        • http://TabletCrunch.com/ Tablet Crunch

          first, let me say that what I’m promoting here is a fix – which implies that you have a problem. If you don’t have a problem connecting, then you presumably don’t need anything fixed.

          Apple – and the U.S. government – wants the U.S. wireless protocol updated to IPv6. Which is really to get us caught up to the rest of the world – or at least developed countries like Japan, China, Korea, etc… where internet speeds are triple what you find here in the U.S.

          But yes, this is a way to force even your ISP to upgrade to IPv6.

          And if you have an iOS 6 device that won’t connect to the WiFi, then I’m afraid that IPv6 is the only fix.

        • http://TabletCrunch.com/ Tablet Crunch

          I just shot a new video – it’s at the top of the article – would like your thoughts

          • sbailey4

            Watched it but you state if firmware is updated within last 10 months it should solve your problems. What if you have a non IPv6 compatible router? As for the below comment, I understand you are attempting to provide a fix and I applaud you for your efforts. However if the information you are providing is not 100% accurate well then………..

            Now as I stated earlier. I have an older DLINK DIR-655 non IPV6 router with firmware as of 12/28/2010 and have no issues at all. Also using an old Linksys WRT54G non iPv6 router and have no issues at all (not just me but at least 10 users I know). Friend has a NEW Netgear IPv4/IPv6 router just purchased (2 -3 weeks ago) and iOS6 users at his business cannot connect to it. So the IPv6 theory while is a good theory is simply not accurate and telling folks to go purchase new hardware(routers) is just not good advice. Sorry. Again I appreciate your passion and efforts and hopefully we will see more on this soon (remember your first 2 or 3 posts with several different fixes that worked for some and not others) well if IPv6 is in fact THE issue those would not have worked correct? Resetting network and such wont fix IPv6 non compatibility.

  • sbailey4

    Sorry Robert but I am afraid you are a little off base here. I have an old DLINK DIR-655 rev A hardware latest available firmware 12/28/2010 and according to the dlink site rev B is required to support IPv6. http://www.dlink.com/us/en/home-solutions/support/faqs/routers/wireless-routers/dir-series/dir-601/which-d-link-routers-support-ipv6
    I have several friends who have iPhone 4s and iPad 2 and all can connect just fine to my wifi with iOS6.. Also I have a buddy that we setup a private club and have an old Linksys WRT-54G and everyone that comes there can connect just fine. I am talking like at least 10 or more that I know of right off top of my head. And according to this statement from Cisco that router does not support IPv6 either. http://home.cisco.com/en-us/ipv6 (go to end of document for the last statement).

    Also I have a buddy who has a brand new Netgear wireless N (like 2 weeks old) at his business and everyone was able to connect just fine just after their iOS 6 update but all of a sudden no one can connect anymore (just the iOS 6 devices. Lastly I have heard of folks simply changing their encryption from WPA2/AES to WPA2/TKIP and have no more problems.

    So while I can appreciate your obsession to resolve this (have seen your other posts) it appears to simply be an Apple iOS 6 code issue that is flaky in certain conditions. There are several other wifi issues with this iOS such as the wifi setting switch just becoming disabled such that you cannot turn it on, using cellular data while connected to a wifi network and the one you are posting about here. My gut feeling is the option called wifi + cellular that was in the beta code but then was removed in the released version maybe has some chunks left behind causing these wifi issues. Anyway thanks for your efforts but I am afraid this router upgrade “fix” is not the answer. Sorry

    • http://TabletCrunch.com/ Tablet Crunch

      just did a new video – it’s at the top of the article – would like your thoughts

      • http://twitter.com/TOClarks Toronto Clarks

        No issues with iPad 2 or 3 connecting to ANY WiFi (McDonald’s Starbucks). Home router can barely do “N” and it’s not IPv6 capable. At work we have no IPv6 routers and no issues with upgraded devices. There must be some additional component to the issues some people are seeing.

      • RONALD WEASELY

        want to hear some thoughts??? then go jump off a cliff ginger face!!!

    • robert martin

      Woohoo ! Finally someone who’s properly analyzed this.

    • http://www.facebook.com/chris.mundale Chris Mundale

      Yes. The only real solution is going to come from Apple, I’m afraid.

  • http://www.facebook.com/david.aitken.568 David Aitken

    Seriously?! That’s your fix? Would love to find out where you got your 100% success figure from.

    • http://TabletCrunch.com/ Tablet Crunch

      then I’d lose my edge :-)

    • http://TabletCrunch.com/ Tablet Crunch

      just added a new video I did today – it’s at the top of the article – let me know your thoughts…

  • scooby

    First of all, I commend the author for at least trying to help everyone with the wifi issue. If all this talk of Ipv4 vs Ipv6 is true, then there is a HUGE, MAJOR problem if Apple is forcing the use of Ipv6 for wifi connectivity. Can we expect that all Starbucks, McDonald’s, or ANY location with wifi, will upgrade their firmware to make sure they have Ipv6, just to accommodate Apple ??? NOOOOO !!!!!!!!!!!!! Upgrading router firmware is the LAST thing Starbucks has on its mind, they just install the router and let it go. What this means is the iphone 4, 4S and 5 will work in some places, but won’t work in most others. And as we all know, Apple employees, and Apple itself, will deny (as they usually do) that there is a problem. So anyway, it seems like Apple is now controlling the world of wifi…

  • Rabi

    Hi ,
    How do I know my router is running on IPv6 or not?

  • Adam

    I have an old router that doesn’t have an ipv6 firmware update available (Buffalo WHR-G125). It’s always worked great, but now it won’t connect. Is there any hope for me besides purchasing a new router?

    • http://TabletCrunch.com/ Tablet Crunch

      did you upgrade to iOS 6? if so, your only option is to buy a new wireless router that’s IPv6 compatible.

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  • Dan

    For those of you who have tried all these great suggestions, to no avail, I’ll tell you what worked for me. Let your phone die, completely. Apparently that massacres things going on in the background that might be messing up wifi. Charge fully, turn on, and cross those fingers. Only thing that worked for me. I did first have to do a complete reset of the phone, which not everyone is willing to do.

    • http://TabletCrunch.com/ Tablet Crunch

      interesting…. whatever works I guess!

      • Malcom X (ooooh :P)

        it works and it is much more convenient than what you suggested so just be supportive and shut the hell up with your negativity you maniac!!!

  • Mike

    I was having a lot of wifi connectivity issues with the new iPhone 5. I almost returned it. I did two things to completely fix the problem. First I took he advice here and updated my router firmware. Next I reset my network connections on the iPhone 5. My iPhone now has blazing speeds and no connectivity issues. BTW, my router is a D-Link DIR-655, revision A, that does NOT support IPv6, so I don’t think that’s the issue. I don’t know WHAT the issue is but the above worked for me. Like night and day!! I suffered with the wifi issue for 2 weeks before this totally fixed it!

    • http://TabletCrunch.com/ Tablet Crunch

      that’s Mike! I appreciate the feedback

  • Adam

    Can you explain why my wife’s 4s works fine and mine does not? We’re both running ios 6 and trying to connect to the same network at home. We have a router running ipv4. Hers connects, mine won’t. Kind of disproves your article, huh? The only difference between our phones is that I upgraded wirelessly while she upgraded through iTunes connected to our PC. Therein lies the problem.

    • http://TabletCrunch.com/ Tablet Crunch

      your isolated innocent doesn’t disprove my article whatsoever…. perhaps you have some apps that are conflicting with your WiFi. Have you reset your network settings on your 4s? what’s obvious is your issues are not related to what I’m talking about in my article whatsoever.

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  • Dan

    Hey Bobby, could you explain how one goes about updating the firmware on a router? My fix that I thought worked yesterday ended up being short-lived. I have a rented Cisco DPC 3825 router, I can log into the router by going to http://192.168.0.1. I can’t figure out where in the admin site there is a place for updating firmware. Could you help me out? Thanks very much.

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  • Getreal

    What an idiot you are. My devices work fine and my router runs IPv4, as do thousands of others.

    • http://TabletCrunch.com/ Tablet Crunch

      What kind of device do you have, may I ask?

  • Andy

    Sorry but this is completely not true! Fact!

    Why does my iphone 5 work with an ipv4 router. It does have some issues. Sometimes it works other times is doesn’t. But it does work.

    • Andy

      Are you talking about the US only?

  • KiddAMD

    So I am a little confused…. I have 2 networks. Both networks NOT configured for IPv6. Network 1 has WG102 router firmware v5.x, Network 2 WG102 firmware v4.x. Users can connect on network 2 but not on network 1. If this is an IPv6 issue then users should not be able to connect on either. Correct? Or did I miss something?

    • kiddAMD

      I guess there is no answer for this???

      • http://TabletCrunch.com/ Tablet Crunch

        Your assumptions are that the solutions I’m referring to are “all inclusive”, which of course would be ridiculous if this is the case. Have you reset your network settings on your device?

  • Steve

    Thanks. A hard re-boot of iPAd worked. Our wireless device already supports ipv6
    Regards

    Steve
    UK

  • Migal

    My wife has an iPhone 4S and she did not have any issues picking up the wifi when she upgraded her’s to IOS 6. While my iPhone 4S did not pick up the wifi after I upgraded it to IOS 6. Sometimes I”ll notice the wifi signal appears on the top, but i still can’t connect. We also have 2 iPads (2) and both have been upgraded to iOS6 and both are connecting to wifi just fine. So, why only my iPhone 4S does not pick up the wifi at my house after the upgrade to IOS6, while the other devices did not have this problem, which all were upgraded at the same day.

  • Mark

    Fantastic explanations!

    • dicky buoyyy

      HA ha the irony and sarcasm….too damn high!!! :P :D xD

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  • onsight98

    I had an old router from Comcast that ran IPv4. The latest firmware update from the manufacturer was in 2010. Since it was an old piece of junk — I decided to get an Apple Airport Express, which runs IPv6. My iPad connected instantly and I haven’t had any connection problems at home since. When I am on the go I can connect to public WiFi but I have to “login” to the network separately each time. As long as I don’t have to do that at home I’m happy.

  • jezzy

    Fantastic! Well done. I have an old Dlink DI-524 running firmware from 2006. As it had been discontinued in 2009 I thought I was going to have to buy a new one but no, I just updated the firmware with the newest version (from 2008!) and it now works so thanks for the advice. I agree with previous comments though, apple wtf were you thinking…?

  • Amster

    This is utter shite, this dude hasn’t a clue what he’s talking about.

    • http://TabletCrunch.com/ Tablet Crunch

      which one, Amster, is utter shite? (btw, what’s a “shite”?) – in this post, I referenced multiple troubleshooting methods, just wondering which one (of the 10 or so) were you referring to?

      • jizzy

        honestly speaking i have a netgear WNDR 3700 router which is dual band and also updated to latest firmware which released in summer 2011 it says on the netgear page that it is ipv6 supported…..still i have issues with my iphone 5 16 gb factory unlocked also on ipod touch 5th generation 32 GB ….both have slow app store downloads over wifi but work fine on pc….facebook youtube facetime work flawlessly over wifi only app store seem to be troubling…so it is a software issue which will hopefully be fixed in 6.1 and it is NOT A ROUTER ISSUE AND APPLE IS NOT PLANNING TO UPGRADE ANY ROUTERS THEY JUST DOING THEIR JOB……i also tested both these devices with a friends wifi which is an old very crappy linksys router with absolutely no ipv6 compatibility and still the same issue comes….slow app store downloads over wifi but other things work fine…..care to explain that MR POOPER??

    • pArtY pooper Weed shooter

      i cant agree with you more my brother this guy is full of crap!! i dont know where he gets this from!! if i had the power to punch idiots like him….trust me i wouldnt hesitate!
      just ignore his idiocy!

  • Jerry

    My wireless router is Apple’s Airport. Firmware up to date. This “fix” doesn’t fix.

    • http://TabletCrunch.com/ Tablet Crunch

      Do you have an iPhone or an iPad? Also, please visit the homepage of Tablet Crunch and scroll down through the articles where you’ll find a list of troubleshooting articles that you can try… let me know.

      • TABLET CRUNCH MOD IS A WH0RE

        you are absolute shite man!!! if you dare say that apple is forcing the ipv6 i am gonna CUM all the way to your house and then i am gonna put my foot up your ass and then you wont be having that smile on your face!! naa uhh!!! so just SHUT THE FUDGE UP!!! I am also filing a report in FBI and referring your website so they can investigate this matter soon and take legal action by giving some serious medical MENTAL PHSYCOLOGICAL attention…or just throw you in prison for imposting shitty iddeas you shit face faggy nappy buoyyyy!!

  • Amy

    I reset my network settings and the wifi won’t connect at all, let alone sporadically

  • overfritz

    None of your “magic solutions” work. I also have a 3GS, which you claim is having no issues with it. Lies. Mine does, and now it won’t connect to our home network when it flipped out and disconnected both our Wii and my 3GS.

    Complete and total bullshit.

  • Sweetmart

    Makes sense, like trying to insert a 3-prong 2012 vacuum plug into my 1940′s house 2-prong outlets. Needs an outlet converter.

  • William Quibell

    I have read most of the comments ( most, if I repeat…opps)
    If you go to any IP checking website and check your IP Address… I guarantee, 99% of people reading will get a IPv4 0.0.0.0 IP address. Almost no Internet provider is even using IPv6 yet. I don’t understand a how a router with IPv6 ready firmware with allow a “packet” to be delivered to Apple in IPv6 when it’s connected to IPv4???

    I’d also like to address Apple, “Forcing the world” IPv6 is stupid… It’s a new protocol … The world is forcing us… Not Apple

    I am currently have a wifi problem, but at a second read I am not having the same problem as others… So maybe others are having this problem… My ipad 3 connects intermittently to two different wife’s, my iPhone 4S connects solid… I did a network reset, and not change… Any help?

  • http://www.chrisburke.ca Chris Burke

    This isn’t the issue..myiphone 5 and ipad 2 works fine with my router..but my ipad mini always drops..

  • http://www.facebook.com/profile.php?id=749997097 Rosin Ffield

    I don’t understand why after upgrading to 6.1 firmware the problem stopped for two weeks, and now, after trying to launch a video from a retarded app it is back. It should not be going back and forth like this if it were protocol related??
    When the problem is on i cannot watch a single Youtube video. Not one. It cuts the connetcion.

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