2 Step Fix to iOS 6 WiFi Problems on iPhone & iPad

** Update 10.29.12 **  I’ve been covering the iOS 6 WiFi problem from day 1 (actually from the first hour iOS 6 was released) – I don’t profess to know everything, but I’ve found (and a lot of the readers that have communicated with me have also found) that more than likely one of the fixes I’ve written about below will resolve your WiFi connectivity issue.  If not, then it’s possible your WiFi problem is outside the scope of iOS 6.

/* ————–  everything below is from older posts ———– */

 

** UPDATE 10.11.12 **

Here’s a 100% confirmed fix for iOS 6 WiFi connection problems on your iPhone & iPad (also a video “how to”) >>http://wp.me/p10Eoa-2hA

 

Check out the 2 step fix that seems to be working for people who are having iOS 6 wifi problems with their iPhone and iPad.

I woke up this morning to a great comment from someone on Tablet Crunch that tried a combination of the fixes I’ve written about regarding iOS 6 wifi problems and they said it worked perfectly.

Below you can see a video I put together right after reading the comment.

Just to recap, for the past week or so I’ve been covering the iOS 6 WiFi problems people have been having with their iPhone & iPad.  People who have upgraded to Apple’s latest iOS have been reporting problems with WiFi connectivity, and I’ve been trouble shooting the problem and providing solutions.

This cover even got the attention of CBS Radio in San Francisco (listen below) and they interviewed me about the iOS 6 WiFi problems.

 

[ca_audio url="http://tabletcrunch.com/wp-content/uploads/2012/10/620A-APPLE-PROBLEMS-10-8.mp3" width="300" height="27" css_class="codeart-google-mp3-player"]

 

But last night, a reader here at Tablet Crunch said they combined two of the solutions I’ve provided up to this point and that by combining the two, they were able to resolve their WiFi connectivity problems instantly.

So here’s a summary of the two steps this person took to resolve their WiFi problems that were associated with the iOS 6 update on their iPhone & iPad:

Step 1:  Reset your wireless router

Now resetting your wireless router can be a different process depending on what type of router you actually have – there are lot’s of wireless routers out there.  But it’s usually as simple as finding a small “reset button” > pushing and holding it down > then waiting for all the lights to reset > then releasing the button.

Or you can reset the security settings on your wireless router – some people have reported this would work as well.

Step 2:  Reset the network settings on your iPhone or iPad

After resetting your wireless router, the next thing to do is reset the network settings on your iPhone or iPad.  Here’s the basics of how to do this, and I cover the steps in the video below as well:

Homescreen of your iPhone or iPad > Settings > General > Reset > Reset Network Settings

After you’ve completed these two steps, and / or watched the video below, let me know in the comments if your WiFi is not working on your iPhone or iPad with iOS 6.

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  • calvin

    I have a 4S, not yet upgraded, and zero wifi problems. But for those who are having these issues, resetting your router and resetting network settings is ABSURD. We should NOT have to go through all this because Apple puts out crappy software. THEY need to issue a fix for this. Let’s see: it worked before, it doesn’t work now, hmmm….

    • http://TabletCrunch.com/ Tablet Crunch

      Hi Calvin, do you really think people want to sit around and wait for Apple to release something that up to now, Apple employees are all but denying even exists? C’mon now… let’s get real here!

      • calvin

        I do understand where the early ios6 adopters want to fix wifi, no question. One reason I did not upgrade as soon as 6 was released was because I expected several bugs, so I’ll stick with 5.1.1 for now. The new features are nice, but I can wait until 6.1. My understanding is that Apple actually offered a restore to 5.1.1 for a couple of days, but then removed it because too many users were downgrading after they saw all the crap in 6. So my criticism was actually directed at Apple. Their culture is truly not customer oriented, as you say, they deny as much as they can. Users should not have to be resetting routers and all kinds of settings just to get wifi to work when it was working fine before. This can also mess up the router. Then why do I own an iphone ? I started with an HTC android, and after about six months, I was counting the days when I could get rid of it.

    • Vicki

      But we did and I have to uncheck THE SSL to get my servers e-mail…every time I want to open it…..

      • http://TabletCrunch.com/ Tablet Crunch

        Just confirmed – this is working 100% of the time to fix the iOS 6 WiFi problems – let me know >> http://wp.me/p10Eoa-2hA

    • http://TabletCrunch.com/ Tablet Crunch

      We’ve been able to confirm this fix is working 100% of the time >> http://wp.me/p10Eoa-2hA

  • Steven

    Thanks for the advice. Resetting the router is standard procedure for any wireless problem and should be done periodically anyway. Resetting the network settings is easy and a very reasonable solution.

    • http://TabletCrunch.com/ Tablet Crunch

      Hi Steven – we’ve been testing this fix and has been working 100% of the time – let me know > http://wp.me/p10Eoa-2hA

  • Sue

    Hi! Thank you for troubleshooting this. Unfortunately, I did step 1 and step 2, and though my iPhone 3 sees my router (which it has all along), it won’t actually connect to the WiFi. Any other ideas?

    • Sue

      Never mind! Resetting my router and modem one more time did the trick!

      • http://TabletCrunch.com/ Tablet Crunch

        Hi Sue – awesome! Glad it worked for you…

    • http://TabletCrunch.com/ Tablet Crunch

      Just confirmed – this is working 100% of the time to fix the iOS 6 WiFi problems – let me know >> http://wp.me/p10Eoa-2hA

  • edgesync

    had trouble with wifi range on my ipod touch 4g, had to be within 10 feet of router, as opposed to being able to use it anywhere in the house. resetting the network settings fixed it though, so all is good.

    not sure why a router reset would be deemed necessary, but i suppose good to rule it out anyways.

    • http://TabletCrunch.com/ Tablet Crunch

      we have been able to confirm this fix is working 100% of the time – let me know >> http://wp.me/p10Eoa-2hA

  • Angie_Dawg

    I’ve repeated steps 1 & 2 three times and still having problems. I’ve read on apple forums that users with Netgear routers should downgrade their firmware. Sounds odd to me but this is ridiculous so I’ll try anything at this point. Thanks for your hard work…wish it would have fixed mine.

    • http://TabletCrunch.com/ Tablet Crunch

      Hi – yeah, I think I saw the same recommendation with downgrading firmware. It’s kind of bizarre, but let me know how that works out.

      Thank you again…

    • http://TabletCrunch.com/ Tablet Crunch

      Just confirmed – this is working 100% of the time to fix the iOS 6 WiFi problems – let me know >> http://wp.me/p10Eoa-2hA

  • marie

    thanks for this, I used step 2 only and mine is solved!

    • http://TabletCrunch.com/ Tablet Crunch

      that is great news – glad it worked for you.

  • thumper

    YES YES YES YES! Thank the lord, thank you, thank everyone HALLELUJAH we are back in business!

    • http://TabletCrunch.com/ Tablet Crunch

      that is awesome! so glad to hear it…

  • jan

    thank you so much, my husband was tearing out what little hair he had left, I talked him though the steps to reset and it worked first time, thanks again

    • http://TabletCrunch.com/ Tablet Crunch

      wow… knowing that I may have contributed to saving some hair is exhilarating – thanks for sharing!

  • the dude abides

    Great fix.May you live for a thousand years.

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  • esskar

    my solution was to switch from WPA to WEP encryption using open authentication. this feels just wrong, but currently the only thing that is working for me.

    • http://TabletCrunch.com/ Tablet Crunch

      Hi – we have just confirmed what we believe is a final fix to the iOS 6 WiFi problems >> http://wp.me/p10Eoa-2hA

  • Odette

    Thank you for at least making us try to solve this situation! But I just tried these 2steps and it didn’tbsolve the problem on my ipad 2. The minute I try something on the appstore, the wifi connection stops working alltogether! Fyi our router is a dlink dir-615. This is taking up a lot of time for everyone, hopefully it will get solved soon! Thanks again

    • http://TabletCrunch.com/ Tablet Crunch

      this is working 100% of the time to fix the iOS 6 WiFi problems – let me know >> http://wp.me/p10Eoa-2hA

  • Jack

    iphone4 – tired by wifi problems still persist

    • http://TabletCrunch.com/ Tablet Crunch

      Just confirmed – this is working 100% of the time to fix the iOS 6 WiFi problems – let me know >> http://wp.me/p10Eoa-2hA

  • Mickey

    Can’t you just unplug the modem/router for 30 seconds instead of reset?

    • http://TabletCrunch.com/ Tablet Crunch

      Nope – because when you plug it back in, the same DNS, IP’s DHCP, etc… are still there. Just turning it off does nothing to refreshing the IP address

    • http://TabletCrunch.com/ Tablet Crunch

      Just wrote about a final fix for iOS 6 WiFi connection problems on your iPhone & iPad (also a video “how to”) >>http://wp.me/p10Eoa-2hA

  • Chongy

    One thing I just found at my work is that when Accept Cookies was set to “From Visited” if would not make it to the authenication screen on my ipad 3. When I changed to either Never or Always it connected straight away. Might be a less evasive action to try first.

    • Chongy

      You might also have to do this as well.
      If you are still having problems, it has been reported that setting the time one or two days in the future, and clearing Safari’s cache and cookies, then resetting the date back to the actual date fix this problem.

      • http://TabletCrunch.com/ Tablet Crunch

        again, simple enough to try – thank you for sharing.

      • http://TabletCrunch.com/ Tablet Crunch

        this is working 100% of the time so far — let me know… (also a video “how to”) >>http://wp.me/p10Eoa-2hA

    • http://TabletCrunch.com/ Tablet Crunch

      Excellent input, thank you for sharing. Let’s wait and see if people respond to this fix working or not on a larger scale. Sounds simple enough

    • http://TabletCrunch.com/ Tablet Crunch

      just confirmed this is working 100% of the time >> a final fix for iOS 6 WiFi connection problems on your iPhone & iPad (also a video “how to”) >>http://wp.me/p10Eoa-2hA

  • Jeff

    Great news for those having absolute connection issues. My connectivitry issues have not been solved with the above two step process. My 4S has never had a problem connecting with Wifi. The problem that I still have is that the phone will drop Wifi. I then have to go back to the wifi page and reconnect to the network. This has occured on multiple wifi networks.

    • http://TabletCrunch.com/ Tablet Crunch

      You must not have read my update at the top of the article – we’ve tested this fix and it’s working 100% of the time:

      Here’s a 100% confirmed fix for iOS 6 WiFi connection problems on your iPhone & iPad (also a video “how to”) >>http://wp.me/p10Eoa-2hA

  • Steve

    I did this but also had to manually override my DNS settings coming from DHSP. Changed to OpenDNS (from 8.8.8.8,8.8.4.4) which is 208.67.220.220, 208.67.222.222 – try that. Been working for me ever since.

    • http://TabletCrunch.com/ Tablet Crunch

      interesting! thanks for sharing Steve…

    • http://profiles.google.com/downloadable getitnow getitnow

      You saved me from a world of hurt– I have tried every *fix* under the sun and nothing worked until I did this. I even had my phone replaced. Now, life is really good. You sir are a gentleman and a scholar.

    • http://www.facebook.com/adambeamer300 Adam Beamer

      Steve, I’m not that techy. What does your post mean? I can’t seem to get a fix that stays working. I guess I’ll try yours? Help!

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  • John W.

    I had an old cluncker router that I disposed. Bought a new one, now I cant get WiFi on anything. I conducted the three different methods you explained earlier – still no WiFi.
    John.

    • http://TabletCrunch.com/ Tablet Crunch

      Hi John – what kind of router did you buy? Sounds like perhaps you didn’t set it up correctly (just guessing though). I’ll be happy to help you walk through the setup, just let me know what type of router you bought (name, brand, manufacturer, model number).

      Thanks!

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  • wackie

    I can connect to wifi but it locks up after a few searches. Everytime I reset router works for a few minutes before locking up. Have reset the network settings on the IPAD2

    • http://TabletCrunch.com/ Tablet Crunch

      you need to do more than just reset the router – you need to either upgrade the firmware of purchase a new one. Your wireless router must be IPv6 compatible. Do that and then reset the network settings on your iPad 2.

      Let me know

  • DON

    I replaced my old router and was still having connectivity problems with my IPad2. I followed the reset instructions with immediate connectivity. Thanks!!!

    • http://TabletCrunch.com/ Tablet Crunch

      thank you so much – it’s very refreshing to know that the fixes I’m talking about are actually working

  • http://www.facebook.com/chris.mundale Chris Mundale

    Nope. For thousands of us, wifi is greyed out in Settings, so we can’t even TRY to connect.

    • http://TabletCrunch.com/ Tablet Crunch

      I would recommend you try the “Forget this Network” option:

      Forget this Network: Settings > WiFi > blue circle with arrow > at top, do you see Forget this Network”? If so, tap that and it will completely remove your network, then try and see if it shows up.

      Or, try turning on “Airplane Mode” and then turning it off

      let me know

  • John

    Thanks for the fix, all is now smiling faces in the household!

  • Cynthia

    Thank you so much for these tips. All seems to be working well now. I am shocked that it went as smoothly as it did. I was surely expecting to have to go to Sprint and have them fix what I’ve been trying to fix… You saved me a ton of frustration! THANK-YOU!!!

  • Paul

    I tried this 3 times, no luck. Any other suggestions before I go back to iOS 5? At least 5 worked.

    • http://TabletCrunch.com/ Tablet Crunch

      what kind of wireless router do you have? More than likely if you upgrade the firmware on your wireless router everything will work fine

    • http://TabletCrunch.com/ Tablet Crunch

      Do you have an iPad or iPhone? If iPad, try these:

      1) Renew IP lease: Settings > WiFi > click blue circle with arrow on your network > scroll down to bottom > Renew Lease

      2) Forget this Network: Settings > WiFi > blue circle with arrow > at top, do you see “Forget this Network”?

      let me know

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  • http://twitter.com/thegreenhousenz the-green-house B&B

    Thanks so much…. so simple when you know how!!

  • http://www.facebook.com/people/Gorgonio-Magalpok/100002042596541 Gorgonio Magalpok

    I tried to reset my network but after a few hours the wifi issue comes back again on my ipad 3. Siri is talking so long to response on my inquiries. Fuck u apple

    • http://TabletCrunch.com/ Tablet Crunch

      since you have an iPad, there are a few more things you can try:

      1) Renew IP lease: Settings > WiFi > click blue circle with arrow on your network > scroll down to bottom > Renew Lease

      2) Forget this Network: Settings > WiFi > blue circle with arrow > at top, do you see “Forget this Network”?

      let me know

  • bestejnr

    not working still. I can’t even try to turn on the wi-fi

    • http://TabletCrunch.com/ Tablet Crunch

      have you hit “Forget this Network”? Settings > WiFi > tap on blue circle > forget this network > reconnect

      let me know

  • http://www.facebook.com/kelly.newton.906 Kelly Newton

    Thank you so much finally fixed it using the tips you suggested thank you again
    kelly

  • ilhamhakim

    hi can you help me, I have a problem on 4th gen ipod. after upgrade ios 6, I can only access wifi for browsing, not able to find the location or share a photo. could you please help me?

    • http://TabletCrunch.com/ Tablet Crunch

      could you post a video or the problem you are having? I sort of understand, but not totally. Thanks

      • ilhamhakim

        wifi on my device was still detectable, and can be used for browsing, posting on twitter, but can not seem to upload a photo on Twitter, Instagram and path. also could not find the location and the weather.

        2013/1/4 Disqus

  • http://www.facebook.com/adambeamer300 Adam Beamer

    I have tried the steps above, and my phone seems to work for a short period of time, then I have the same issues again. Basically, it shows I’m connected to WiFi but does nothing when I try to check email, surf web, FB, etc. I called Verizon and they said IPV6 is not the issue. I have the latest router from them. Other devices (not Apple) that use the WiFi work in my house. I’m so angry at this point. What do I do? Is there a way to revert back to the old iOS?

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  • J. Smith

    I used the two step method and it worked on my Ipad: reset the router and then go into the control panel and “reset network settings”. I had to then supply the password for my wireless network and am now re-connected to wireless. Let’s see how long it lasts.

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  • Kizmettt

    OMG – it worked! Reset SSID, reset modem and network settings. BINGO. Thank you sooooo much for providing this information. You are a champion!

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