Fix WiFi Problems on iPhone / iPad At Work or Office Buildings After Upgrading to iOS 6 (Video)

** Update 10.29.12 **  I’ve been covering the iOS 6 WiFi problem from day 1 (actually from the first hour iOS 6 was released) – I don’t profess to know everything, but I’ve found (and a lot of the readers that have communicated with me have also found) that more than likely one of the fixes I’ve written about below will resolve your WiFi connectivity issue.  If not, then it’s possible your WiFi problem is outside the scope of iOS 6.

/* ————–  everything below is from older posts ———– */

 

ios 6 wifi problems office work

First I want to thank KCBS in San Francisco for having me on this morning to talk about the iOS 6 WiFi problems that people are plagued with on their iPhone and iPad after upgrading to Apple’s latest iOS.  You can listen to the entire interview by clicking the player below.

 

CBS Radio interview:
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But during the interview, Stan Bunger & Susan Leigh Taylor brought up an interesting twist to this whole problem that I have previously thought of and is, what if you are having problems with your iPhone or iPad – after upgrading to iOS 6 – and your work in an office building that has multiple wireless routers located in multiple areas?

This is an interesting question and one that I addressed in the video below:

So a couple of the suggestions I mentioned to address the iOS 6 problems with WiFi in an office building or at your place of work, in the video are:

1)  Starting with your DHCP server

First, if you have something like Windows 2008 and it’s acting as your DHCP service – meaning, it’s managing the distribution of your IP addresses to your wireless routers which are then distributing the IP addresses to the devices (such as iPhones and iPads), then I would start by resetting your DHCP.  Or resetting the lease range of IP addresses.  Or both!

2)  Resetting the wireless routers

Even if you work in a large office building or campus, most networked environments would be possible to access all of the wireless routers by simply accessing the IP address assigned to the wireless router.

So as complicated and labor intensive as it may sound, it could be relatively easy to troubleshoot the entire network of wireless routers from one simple computer or laptop on the network.  Then as you access each wireless router, you can now simply reset the router or reset the security settings on the wireless router.

Sure, this might take a little bit of time depending on the extent of your wireless router scheme, but certainly something that’s possible.

Plus, if you and your employees are all using iPhones and iPads, AND it’s imperative that your place of business has effective WiFi that’s always accessible, then it would be worth the investment of time and effort to take this path.

You can definitely give me a call to talk about this issue as well and I’d be more than happy to help your business, office, or campus resolve these issues.

Call or text to 706-363-0335.

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  • Clueless

    Apple need to fix this

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  • Pishi Gorbeh

    Step one would be to determine if it iPad’s and iPhone or other devices as well.
    If it’s only devices with IOS 6 then you can pretty much rule out DHCP, DNS, and the Wireless APs.

  • calvin

    All routers are sending out the wrong signals. ios6 is just fine, LOL.

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  • UMADAOPFC UMADAOPFC

    I just bought my first iphone today. I get home and try to connect to wifi to install large apps and do the 6.0.1 update and i have trouble connecting to my router. I ask my son, who has the iphone 4s on Sprint, if the wifi is working, and it is. I walk up to the router and the wifi on the phone works intermittently.

    The issue is simple. Take the phone back and try another. If that doesn’t work i will buy an android. Anybody running around blaming routers is foolish and a “homer” for the company. My business needs trump accommodating apple’s failure to produce a phone that works. I use apple computers and pay a premium price because they work well, are versatile, and have an excellent OS and software.

    For phones, I have used Android because I have had sprint, and they were there best phones. I switched when I moved to Verizon because I was tired of new OS coming out, and having to wait six months to get the update, if ever. However, my Android worked well for what I needed.

    OS’s, companies, etc. should not own us. We should do business with whom provides the best product for our needs that we can afford. The moment you pay a premium price for a name with a faulty product and try to change your needs to accommodate the product, as this article suggests, then you have lost touch with yourself, and your needs.

    Apple will get one more chance tomorrow when I exchange this phone for another iPhone. If that doesn’t work, I will be moving back to android.

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